Age Groups
Toy Brands
Secure
Online Checkout
Provided by
USAePay
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Have Questions? Call Us
1- 800 - 405 - 8942
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Frequently Asked Questions (FAQs)
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What is your return policy?
We offer a 30-day money back guarantee. We definitely want you to be satisfied with the materials you receive! We do ask that you order with a credit card, check, or money order.
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How do I place an order?
There are four ways for you to place an order.
- Online: You can purchase the items you select by completing our secure order form.
- Telephone: You can call us at 818-989-9219 to place your order directly with a customer service representative.
- Fax: You may fax your order to us at 818-989-7826.
- Mail: You may send your order to Quality Hobbies and Toys/ Child Development Media, Inc., 14547 Titus Street Ste. #109, Panorama City, CA, 91402
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Shortly after your order is submitted you will receive an online confirmation that Quality Toys and Hobbies / Child Development Media has received your order.
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How long does it take to receive an order?
Please allow 7 to 10 working days to receive your order. If you need your materials quickly rush orders are available.
Please allow two to four weeks to receive all other orders. Orders to Puerto Rico, Guam, Virgin Islands and to APO, FPO and PPO Military Bases are insured and shipped Priority Mail through the U.S. Postal Service. International orders are insured and shipped Priority Mail through the U.S. Postal Service.
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| We offer a 30-day money back guarantee when returned materials are accompanied by the invoice. All materials must be in saleable, unmarked, and undamaged condition. Refunds or invoice adjustments are handled promptly. The customer is responsible for shipping by traceable means (UPS, RPS or insured mail). The initial 10% handling and shipping is not refundable.
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| There are four ways for you to request a free online product catalog.
Online: You can complete the online catalog request form.
Telephone: You can call us directly 818-989-9219 with your request.
Fax: You may fax your request to us at 818-989-7826.
Mail: You may send your request to Quality Hobbies and Toys/ Child Development Media, Inc., 14547 Titus Street Ste. #109, Panorama City, CA, 91402.
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